Condo boards Landlords (617) 804-6776

Maintenance-only vs full property management: which does your building need?

Most small buildings don't need someone to run everything. They need someone to run the repairs. Here is how the two options differ.

Short answer: Maintenance-only management handles repairs, contractors and emergencies while you keep control of finances, leases and governance. Full property management takes over all of it: collections, budgets, owner or tenant communication, rules and meetings, plus maintenance. If money and paperwork are under control and repairs are the problem, maintenance-only is usually enough.

What is maintenance-only management?

A service that runs one function of a building: maintenance. Requests come to one line. The service triages them, sends a crew or licensed trade, follows the job to completion and keeps a record. The owner or board keeps everything else, including the bank account.

What does full property management include?

Everything above, plus the financial and administrative side. For a condo association that typically means collecting fees, paying bills, preparing budgets and financial statements, enforcing rules, handling resale paperwork and running annual meetings. For a rental, it means marketing, screening, leases, rent collection, and handling tenant issues through move-out.

Side-by-side comparison

Maintenance-onlyFull management
Repair requests and dispatchYesYes
Emergency lineYesYes
Capital project oversightYesYes
Maintenance recordsYes, monthly logYes
Fee or rent collectionNo, you keep itYes
Budgets and financial statementsNoYes
Leasing and tenant screeningNoYes (rentals)
Rules, violations, meetingsNoYes (condos)
Who controls the moneyYouThe manager, on your behalf
Monthly costRentals $125 per unit per month; associations quoted per building. Labor billed per job.Priced for the full scope

When is maintenance-only the right choice?

  • A self-managed condo association where the treasurer handles money well, but one trustee has become the unpaid building superintendent.
  • A landlord with a few units who is fine collecting rent and signing leases, but can't keep answering repair calls.
  • An out-of-town owner who needs someone local who can get into the building.
  • A building that already has a manager for finances, but whose manager doesn't have a crew and is slow on repairs.

When do you need full management instead?

  • Fee collections are falling behind, or the association has no reliable treasurer.
  • No one on the board is willing to run meetings, budgets or rule enforcement.
  • You want someone else to find and screen tenants, collect rent and handle leases.
  • The building has legal or financial problems that need a professional manager's attention.

Can you start with maintenance-only and switch later?

Yes. Maintenance is usually the part that breaks first, so many boards start there. If the building later needs financial and governance help, our affiliate Green Ocean Property Management offers full management, and the maintenance history carries over. There is no requirement to switch, and most clients don't.

Questions to ask before you decide

  1. Which task takes the most volunteer or owner hours right now?
  2. Is money handled well today? If yes, you may not need anyone else touching it.
  3. Who answers the phone at 2 a.m. when there is water coming through a ceiling?
  4. Do you have a record of what has been repaired, when and for how much?

If the honest answers point to repairs, not money, start with maintenance-only.

Last updated September 27, 2026.

Frequently asked questions


How much does maintenance-only management cost?

It covers one function instead of all of them. For rentals, our plans are $125 per unit per month. Condo associations are quoted per building and typically come in below the cost of full management. Multiple properties get a discount. Repair labor and materials are billed separately under both models.

Can a condo association legally self-manage in Massachusetts?

Yes. Massachusetts law does not require an association to hire a management company. The trustees are responsible for the common areas and can hire help for any part of that work.

Does maintenance-only include paying vendors?

We bill you for the work we coordinate on one monthly invoice. Paying your other bills, such as insurance, utilities or landscaping contracts, stays with you.

What if we already have a property manager?

We can work alongside them on maintenance. Some managers are strong on finances and weak on repairs, and this fills that gap.

Keep your management. Hand us the maintenance.

One call covers every repair your building needs.